There are several reasons to keep correct, current, and useful information on each of your cleaning customers. No matter if you just have 1 or 3 or 10 cleaning customers, having a customer profile worksheet is vital to your success.
We have used these sheets for the greater part of our 25 years in the professional maid and janitorial cleaning business. You can read more about us here. You can check out just a few satisfied customers here.
Here's what some of those customers have said about us...
"I enjoy a clean home. I take pride in my home and like to keep it clean and tidy which is what you help me do. I have referred you to many of my friends and I feel such satisfaction when I hear you have been hired and do a great job from them too."
"Elbert and Stacey always communicate well about schedules and any changes. Also, when we moved into our house, Stacey and her crew went above and beyond to clean our place."
"I am busy enough without having to worry about cleaning, so you give me peace of mind with your job well done week in and week out. Your service is friendly, responsible, and competent. It eases my mind."
Married business partners. We've owned and operated a small cleaning service for the past 25 years! We have 3 small boys. Let me just say it up front, we have met our challenges with balancing our personal lives and managing our small business. Keeping it all together... I say that loosely, has required the both of us to be patient, kind, giving, creative, understanding and always, always, being able to adjust when necessary in our personal lives and with our customers. I'm guessing that is why our average customer has been with us for over 17 years.