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You can transform your relationships: with your customers, with your children, with your partner. How? Empathy. 

Empathy is how I have built my business, how I have created a peaceful home, and how I have found equilibrium in my life. 

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"If you get rid of unfair practices, quit blaming victims, quit gossiping about other people's sins, If you are generous with the hungry and start giving yourselves to the down & out, Your lives will begin to glow in the darkness, your shadowed lives with be bathed in sunlight." The Book of Isaiah