Waste is any effort expended by your team that doesn't make you money, delight your customers, or make the world worth living in.
Waste taxes your most valuable resource: the people doing the work.
Waste steals time, energy and results from your customers.
That's why I'm sharing my field guide to learning from failure.
This short ebook will help you:
Identify 6 different types of MISSED wastes in knowledge work and service work.
Solve problems using the insight and experience of people who know the work best.
Improve something today.
Get your grubbies on this do-it-yourself guide to uncovering waste buried in your work.
Twice a month, I'll be in touch with methods, goodies, and notes from the field.