Don't let your team's skills, expertise, and energy go to waste.

In knowledge work, waste doesn't end up in a landfill.

It rots in your brain instead.

Waste is any effort expended by your team that doesn't make you money, delight your customers, or make the world worth living in.

Waste taxes your most valuable resource: the people doing the work.

Waste steals time, energy and results from your customers.


Each waste you find is an opportunity for improvement.

That's why I'm sharing my field guide to learning from failure.
This short ebook will help you:

Identify 6 different types of MISSED wastes in knowledge work and service work.

Solve problems using the insight and experience of people who know the work best.

Improve something today.

      Free download

      I will immediately e-mail you this do-it-yourself guide to uncovering waste buried in your work.

      After that, once a month, I'll be in touch with methods, goodies, and notes from the field.