We're on the brink of launching Pathway, our brand-new pilot community tailored for ambitious Customer Success Managers. And we're offering you an exclusive opportunity to be among the first to experience it!

Why Pathway? Pathway isn't just another community; it's a journey. A journey where you're accompanied by industry coaches, Ashna Patel and Brandon Cestrone, and a close-knit group of peers who share your passion and drive. Together, we ensure every customer interaction you have is nothing short of excellent.

How Pathway Elevates Your Game

  1. Exclusive Access: We're rolling out just 30 slots for our pilot phase, ensuring a focused and intimate experience for every member.
  2. Affordable Excellence: At just $30/month, gain access to unparalleled insights and coaching.
  3. Weekly Group Coaching: Bring your challenges, questions, or any topic you'd like to discuss. We're here to guide you.
  4. On-Demand Expertise: Throughout the week, tap into the wisdom of Ashna and Brandon on our dedicated community platform.

What Sets Pathway Apart? We know there are numerous CS communities out there. But here's the thing: it's easy to become just another face in a vast crowd. At Pathway, every member is a VIP. Our commitment is to give you the white-glove treatment you deserve.

Invest in Your Growth, Risk-Free Yes, there's a monthly fee to Pathway. But that's because we're serious about delivering value. Not feeling it? You can cancel anytime, no questions asked.

Meet Your Coaches

Brandon Cestrone

Ashna Patel

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The Pilot Waitlist is Closed

Bummer! We're all filled up for now. However, we plan to open more spots after our pilot! Just fill out the form below and we'll notify you when new spots open.


1. What is Pathway? Pathway is a dedicated coaching program and community for ambitious Customer Success Managers. Led by industry coaches Ashna Patel and Brandon Cestrone, it offers a unique blend of group coaching, on-demand expertise, and a vibrant community platform.

2. How long is the pilot phase? The pilot phase duration will last 90 days. During this time, members will have full access to all Pathway features and benefits. If successful, Brandon and Ashna will open member to CSMs.

3. How much time should I commit each week? While the program is designed to be flexible, we recommend setting aside 1-2 hours per week for group coaching sessions, community interactions, and personal reflection.

4. Which platform will the community be hosted on? Our dedicated community platform is SuperWave. It's user-friendly and accessible via desktop and mobile.

5. Why is there a fee for joining Pathway? The fee ensures that we can provide high-quality coaching, resources, and a top-notch community experience. Our commitment is to deliver unparalleled value for your investment.

6. How do I cancel my membership? You can cancel your membership anytime from your account settings on [Platform Name]. If you face any issues, please reach out to our support team.

7. Are there any additional costs apart from the monthly fee? No, the $30/month covers all the features and benefits of Pathway. There are no hidden charges.

8. How can I reach out to Ashna Patel and Brandon Cestrone directly? Members have exclusive access to Ashna and Brandon through the community platform. You can post questions, seek guidance, or start discussions, and they'll be actively engaged.

9. What if I join after the pilot phase? After the pilot phase, we'll be rolling out additional membership slots. The features, benefits, and pricing may vary based on feedback from the pilot phase.

10. How is Pathway different from other CS communities? Pathway offers a unique blend of coaching and community. Every member is treated as a VIP, ensuring a personalized and focused experience. With limited slots, we ensure that you're not just another face in the crowd.