THE TRU AFTERCARE YOU NEED

Meet your all-in-one aftercare tools. Bringing you the peace of mind you need for your home automation.

OUR AFTERCARE PLANS

Choose the right plan for you:

STANDARD

  • Email support and chat support
  • 1 planned maintenance visit per year
  • 2 service callouts per year
  • Support response within an average of 8h (weekdays 09:00-17:00)
  • On-site support within 5 working days (weekdays 09:00-17:00)
  • Hardware maintained (under manufacturer’s warranty)
  • System remotely managed
  • Setup fee applies

    PREMIUM

    • Telephone support
    • Email support and chat support
    • 2 planned maintenance visits per year
    • 3 service callouts per year
    • Support response within an average of 6h (weekdays 09:00-17:00)
    • On-site support within 3 working days (weekdays 09:00-17:00)
    • Hardware maintained (under manufacturer’s warranty)
    • System remotely managed
    • System fully monitored
    • Reduced labour rates
    • Setup fee applies

    ELITE

    • Telephone support
    • Email support and chat support
    • 3 planned maintenance visits per year
    • 6 service callouts per year
    • Support response within an average of 2h (weekdays 09:00-17:00)
    • On-site support within 24 hours (weekdays 09:00-17:00)
    • Hardware maintained (under manufacturer’s warranty)
    • System remotely managed
    • System fully monitored
    • Reduced labour rates
    • Equipment discounts
    • Setup fee applies

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    GET IN TOUCH

    OUR PARTNERSHIPS

           

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