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Course Module:

MODULE 1: COMPETENCY MAPPING

  • Introduction to competency-based HRM
  • Understanding competencies
  • Competency-based HRM vs traditional HRM
  • Competency mapping
  • Writing competency indicators
  • Understanding competency Framework
  • Understanding competency matrix
  • Competency Assessments

MODULE 2: BEHAVIOURAL EVENT INTERVIEWING

  • Introduction to the job interview
  • Types of interview questions
  • The behavioural event interview
  • Structure of a behavioural event interview
  • Finding the STAR
  • Strategies for conducting an effective BEI

MODULE 3: TALENT ACQUISITION, ONBOARDING & EMPLOYEE ENGAGEMENT

  • Job analysis
  • Job description
  • Staffing – workforce planning
  • Recruitment – concepts and strategies
  • SOURCING TECHNIQUES (PASSIVE SOURCING)
  • Selection process
  • AI IN RECRUITMENT
  • Selection test design
  • Onboarding Techniques
  • Busy Program
  • -30 to 90 day planning
  • Employee Engagement Model
  • Employee Engagement techniques
  • Satisfaction surveys
  • ENPS

 MODULE 4: PERFORMANCE MANAGEMENT

  • Track the achievement of the KPI
  • Report the achievement of the KPI
  • Improve the achievement of the KPI
  • OKR MODEL
  • GOAL SETTING
  • PPP
  • MAINTAINING PERFORMANCE

 MODULE 5: PERFORMANCE APPRAISAL

  • Concept of performance appraisal
  • Design of performance appraisal form
  • Using of performance appraisal review form
  • Linking appraisal with PMS & competencies

MODULE 6: COMPENSATION PLANNING

  • Introduction to C&B planning
  • Designing compensation plans
  • Factors affecting C&B planning
  • Internal equity, External equity , Individual equity
  • Salary slabs, Pay Parity, Median
  • Flexible structures,
  • Salary trends, Emerging trends
  • Strategies for reducing compensation turnover
  • Point plan method

MODULE 7: SUCCESSION PLANNING

  • Implementing and facilitating a robust succession planning process.
  • Build an approach that will allow your organisation to keep its leadership pipeline full and flowing
  • 9 box Grid System
  • Decision on salary increment pool

MODULE 8: HR operations & HR Policies

  • Introduction to HR Policies
  • Vision and Value Alignment in HR policies
  • Policy Classification
  • Understanding policies and procedures
  • Creation of HR Policies
  • Structure of HR policies
  • Most used HR Policies
  • Introduction to some HR agreements / contracts
  • Offer letter
  • Appointment letter
  • Terms of employment, Bonds
  • Contracts and service agreements
  • Background verification
  • Joining formalities
  • Leave Management

MODULE 9: LEARNING & DEVELOPMENT

  • Introduction to Learning & Development
  • DNA of training – KSA
  • Four levels of Skills Development
  • Types of learning programs
  • Approaches to training
  • ADDIE Model (An introduction to the phases
  • Analysis
  • Design
  • Development
  • Implementation
  • Evaluation (Criteria of evaluation, Methods and Kirkpatrick’s Model)

⚫   By the end of the course, you will be able to:

  • Defining KPI and its relevance to your areas of responsibility.
  • Setting expectations and working together to improve performance.
  • Assessing and reviewing performance strengths and weaknesses.
  • Enhancing awareness of obstacles to success and taking actions to overcome them.
  • Contributing to organisational objectives

⚫   Inclusive:

Training Certificates

Training online Video Access

Study Notes

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