Course Module:

MODULE 1: COMPETENCY MAPPING

• Introduction to competency-based HRM
• Understanding competencies
• Competency-based HRM vs traditional HRM
• Competency mapping
• Writing competency indicators
• Understanding competency Framework
• Understanding competency matrix
• Competency Assessments

MODULE 2: BEHAVIOURAL EVENT INTERVIEWING

• Introduction to the job interview
• Types of interview questions
• The behavioural event interview
• Structure of a behavioural event interview
• Finding the STAR
• Strategies for conducting an effective BEI

MODULE 3: TALENT ACQUISITION, ONBOARDING & EMPLOYEE ENGAGEMENT

• Job analysis
• Job description
• Staffing – workforce planning
• Recruitment – concepts and strategies
• SOURCING TECHNIQUES (PASSIVE SOURCING)
• Selection process
• AI IN RECRUITMENT
• Selection test design
• Onboarding Techniques
• Busy Program
• -30 to 90 day planning
• Employee Engagement Model
• Employee Engagement techniques
• Satisfaction surveys
• ENPS

 MODULE 4: PERFORMANCE MANAGEMENT

• Track the achievement of the KPI
• Report the achievement of the KPI
• Improve the achievement of the KPI
• OKR MODEL
• GOAL SETTING
• PPP
• MAINTAINING PERFORMANCE

 MODULE 5: PERFORMANCE APPRAISAL

• Concept of performance appraisal
• Design of performance appraisal form
• Using of performance appraisal review form
• Linking appraisal with PMS & competencies

MODULE 6: COMPENSATION PLANNING

• Introduction to C&B planning
• Designing compensation plans
• Factors affecting C&B planning
• Internal equity, External equity , Individual equity
• Salary slabs, Pay Parity, Median
• Flexible structures,
• Salary trends, Emerging trends
• Strategies for reducing compensation turnover
• Point plan method

MODULE 7: SUCCESSION PLANNING

• Implementing and facilitating a robust succession planning process.
• Build an approach that will allow your organisation to keep its leadership pipeline full and flowing
• 9 box Grid System
• Decision on salary increment pool

MODULE 8: HR operations & HR Policies

• Introduction to HR Policies
• Vision and Value Alignment in HR policies
• Policy Classification
• Understanding policies and procedures
• Creation of HR Policies
• Structure of HR policies
• Most used HR Policies
• Introduction to some HR agreements / contracts
• Offer letter
• Appointment letter
• Terms of employment, Bonds
• Contracts and service agreements
• Background verification
• Joining formalities
• Leave Management

MODULE 9: LEARNING & DEVELOPMENT

• Introduction to Learning & Development
• DNA of training – KSA
• Four levels of Skills Development
• Types of learning programs
• Approaches to training
• ADDIE Model (An introduction to the phases
• Analysis
• Design
• Development
• Implementation
• Evaluation (Criteria of evaluation, Methods and Kirkpatrick’s Model)

⚫   By the end of the course, you will be able to:

• Defining KPI and its relevance to your areas of responsibility.
• Setting expectations and working together to improve performance.
• Assessing and reviewing performance strengths and weaknesses.
• Enhancing awareness of obstacles to success and taking actions to overcome them.
• Contributing to organisational objectives

⚫   Inclusive:

Training Certificates

Training online Video Access

Study Notes

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