END to END POSH CERTIFIED COURSE (Online via ZOOM)

Whether you are an HR, Admin, Management, Trainer or want to become a POSH Trainer, this course is curated to serve all purposes.

This workshop also covers closing procedures, timelines to be followed, penalties for violation of legal provisions, and tips to write a detailed report about the incident.

With the help of real-life cases, the participants will be guided through the topic from recognising sexual harassment to handling incidents appropriately, in the most efficient manner.

⚫  INTRODUCTION TO SEXUAL HARASSMENT, PHYSICAL & BEHAVIOURAL UNDERSTANDING

Sexual Harassment: Types & Criteria (including physical & virtual)
Workplace harassment vs. sexual harassment
Sexual harassment vs. sex discrimination: is there a difference?
Consent, Sexual harassment & relationships
Understanding difference between welcome & unwelcome
Sexual harassment vs. relationships vs. workplace harassment
Nature of complaints you get and how to identify if it’s a sexual harassment complaint?
Impact on involved parties
Knowing the boundaries: Including but not limited to physical
Impact of sexual harassment on involved parties
Discussing barriers in reporting cases of sexual harassment including in hybrid and remote working
Preventive Measures: It’s about developing healthy professional relationships

⚫  UNDERSTANDING REDRESSAL PROCESS

Who can file a complaint?
Can transgender persons complaint? Does Transgender Persons Law have any role?
Who is an employee?
Can parties be of same gender?
What if complaints are raised against outsiders (strangers or employees of other organisations)? – Tracking respondents with respect to online instances
What does a workplace mean? Does it cover electronic communications? Does it cover unofficial employee gathering?
Who can complaint be filed against?
Assistance in filing the complaint
What is an Internal Committee?
Process of conciliation & redressal of complaint along with timelines
What can IC recommend?
Importance of Confidentiality

⚫  IC FORMATION & DOCUMENTATION

What is an IC?
Who can be an External Member?
Is there any fee for the External Member?
How to constitute an IC?
Is there a term for the IC?
Can an IC member be removed before completion of the term?
Is an IC required to be registered with the Government?
What is the Role of an Internal Committee?
What is the role of an External Member?
Can different entities have a common / joint Internal Committee?
Power of IC Members
Annual Reports & Documentation

⚫  ROLE AS FIRST RESPONDER AND REDRESSAL MECHANISM – DEALING WITH PRACTICAL CHALLENGES & DRAFTING OF INQUIRY REPORT

Role as the first responder

What to do when any individual reaches out to you?
Awareness of individual differences in dealing with SH
What if the caller / complainant states that they are being stalked / threatened?
What if the caller / complainant breaks down and cries or there are other mental health concerns?
What if the caller / complainant wants to file a complaint with Police?
What to do when you cannot identify nature of complaint?
What if one does not know how to write a complaint?
Redressal mechanism and dealing with other challenges
Process of Conciliation & things to keep in mind
Process of Inquiry – how and what to ask
Evidence: What is admissible, What is NOT?
Witness: How to examine and cross-examine?
Principles of natural justice: what does that mean in the real world
Recording statements and summarising statements: Method and pointers for both forms.
What if parties and IC members speak different languages?
Transitioning from virtual to hybrid and back to virtual – Overcoming challenges such as – connections, confidentiality, continuity etc,
Timelines and meeting timelines – what if the parties and IC members suffer from Covid or technical challenges? Can 90 days period still be overlooked?
Service rules and standing orders, drafting of charge sheet and representation for the Respondent as per service rules.
Handling difficult situations – such as party or parties seeking change in composition of IC members, Filing of defamation cases, IC discovering other administrative concerns or ethical violations during inquiry etc.
Inquiry report, challenges & do’s & don’ts
Discussion on malicious complaints
Can IC take any steps if there is no evidence or a ‘He’ said ‘She’ said scenario?
Discussion on preparation of an inquiry report along with recommendations
Proportionality & recommendations – How does the IC determine the same?
Drafting of inquiry report

⚫  UNDERSTANDING THE ROLE AS FACILITATOR

Role and responsibilities
Do’s/Don’ts as a Trainer
Guidance on what needs to be done when a Participant discusses personal experience
Discussion on Questions asked and how to deal with them

⚫   After doing this programme
Participants will be able to conduct employee sensitisation training
Participants will be able to conduct IC Capacity Building session
Participants will be able to become IC external members

⚫  GIVEAWAYS

A PowerPoint presentation for quick reference
Checklist for compliance
Checklist for timelines
Certificate of Participation by SkillDeck
Do’s and Don’ts and things to keep in mind
Brief Script that can be used to deliver an Employee Session
Recording of the Session (Lifetime Access)
Detailed notes on how to conduct an inquiry – step by step process
Templates such as:
Emails to be sent to involved parties
Emails to be sent during pendency of inquiry
Minutes of the meeting
Report related to conciliation

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